Certified Homewatch, llc
Privacy Policy
Introduction
Certified Homewatch as HomeWatch (“HWB”, “we”, “us”, “our”) of Venice, FL is committed to protecting your privacy when dealing with personal information. Personal information is information about an identifiable individual (a natural person).This policy sets out how we will collect, use, disclose and protect your personal information.
Changes to this policy
We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.
This policy was last updated on 24 June 2022.
Where do we collect your personal information
We collect personal information about you from:
- you, when you provide that personal information to us, including via a website and any related service,
- through any registration or subscription process,
- through any contact with us (e.g. telephone call or email), or
- when you buy or use our services and products, and
- through third parties where you have authorized this or the information is publicly available.
- If possible, we will collect personal information from you directly.
How we use your personal information
We will use your personal information:
- to verify your identity
- to provide services and products to you
- to market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)
- to improve the services and products that we provide to you
- to undertake credit checks of you (if necessary)
- to bill you and to collect money that you owe us, including authorising and processing credit card transactions
- to pay you for services that you provide to us
- to respond to communications from you, including a complaint
- to conduct research and statistical analysis (on an anonymous basis)
- to protect and/or enforce our legal rights and interests, including defending any claim
- for debt collection purposes regarding levies and other costs
- for any other purpose authorized by you or the Act.
Disclosing your personal information
We may disclose your personal information to:
- another company within our group
- any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products
- a credit reference agency for the purpose of credit checking you
other third parties (for anonymous statistical information) - a person who can require us to supply your personal information (e.g. a regulatory authority)
- any other person authorized by the Act or another law (e.g. a law enforcement agency)
- any other person authorized by you.
- A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand.
Protecting your personal information
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.
Accessing and Correcting your personal information
Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.
In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.
If you want to exercise either of the above rights, email us using the online form located at our website. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting)
We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information
Internet Use
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
If we create a message board or chat room on our website, and you post your personal information on it, then you acknowledge and agree that the information you post is publicly available.
If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information
Cookies
We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognize your browser) to monitor your use of the website. You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.
Contacting Us
If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact our
Privacy Officer: Richard Spangenberg
Email Address: RLS@homewatchbasics.com
Note: In this document ‘Home Watch Basics’ or ‘HWB’ refers to Home Watch Basics llc and any current or future subsidiary or trading entity including Homewatch Basics.
